About me

My why

I am driven by supporting the missions of others, building community through collaboration, and creating a culture of empowerment. I am continually building my competencies in leadership, mentorship, and communication. In my work, I practice mindfulness, empathy, and compassion, and I believe that the best solutions come from a deep understanding of others’ needs and motivations.

My what

I am a skilled facilitator, focusing on organizational and service strategy, and a designer with over a decade of design experience, including brand, identity, visual, user experience, product, and service design. I am passionate about data and user research, and uphold a rigorous practice on my team. My strengths are defining strategy, communicating vision, taking action, and cultivating community. I am passionate about taking a vision from idea to reality, and helping others realize their goals.

My work

I lead the Service Design & Facilitation team at Stanford University. We are part of Improvement, Analytics, and Innovation Services, a centralized in-house consultancy providing design, innovation, process improvement, business analytics, and project management consulting services to the Stanford community.

Formerly: Co-Founder of Practical by Design (2015-2024) an online learning company focused on service design, with online courses, speaking, presenting, teaching, and managing our global slack community for service designers.